“Ordered oil Monday. Oil arrived Tuesday.
Invoice paid Tuesday. Excellent!“
D. Williams – Bwlchgwyn
“Thank you, I now have a full tank, and yet again excellent delivery and service. Lovely service and the guy who delivered went the extra mile too.
J. Williams – Ffrith
“Thanks for your quick response and delivery of my oil. Your delivery man was courteous and efficient.“
M. Jones – Mold
“Many thanks to your team, especially to Nesta, for your great effort when I nearly ran out of fuel yesterday.
I have canceled my account with my previous supplier, and will certainly be using your services in the future.“
“For the first time ever I ran out of heating oil on the coldest day of the year.
Thank you to the Quad Fuels team’s prompt delivery. Again, thanks.“
A. Dolben – Corwen
“My wife has just spoken to a gentleman named Graham in your Wrexham office, I felt that the way in which he spoke and handled her enquiry was exceptional, I am a retired manager and as part of my job needed to deal with the general public, when I heard the way this gentleman spoke to my wife I had to send this email.
People are very quick to complain these day’s, I feel this man is a very big asset to your company and I will have no hesitation in recommending your company to friends and family. I look forward to placing our next order. Thank you.“
“Thanks for your wonderful service and first-class customer service after I had been messed about by another company.
J. Williams – Ffrith, Wrexham
“Many thanks for oil delivery yesterday – quickest service I have had in 30 years.
Best regards and wishes for success in your new venture“.
M. Burton – Llanfair T.H
“Ordered oil from Quad Fuels on Tuesday at 10.00am, it was delivered at 12.30pm.
How’s that for service! Well done guys.”
“Your delivery driver was very impressive with his efficiency, politeness and enthusiasm for the company.
I hope you are the company who deliver to us from now on.
It is a refreshing change to deal with a business that cares about their customers and provides the service”.
S. Nick – Pwllglas
“A lot of praise for the driver that delivered my oil today.
The driver was very polite and professional and I wanted to make you aware”.
E. Hughes – Corwen
“I have found a noticeable increase in my mpg since purchasing all my white diesel from Quad Fuels.
There is a significant difference now in my vehicles”.
Mr Roberts – Trofarth
“Dear Quad Fuels,
I am simply looking to provide some feedback following a delivery your driver John made this week.
John is a very friendly, approachable and professional representative of your company and we would like to extend our thanks to John and your company for your excellent service and an all-round excellent job.”
S. Lloyd – Rhosesmor
“What a great company Quad Fuels is, their customer service is excellent. They went above and beyond when my boiler developed a leak. Not only did they come and look at my boiler they found me an oil engineer to come out the following day.
I had been trying to get an engineer to come out for two weeks with no success. I wish to say a big thank you to Nesta and Steve who were both so helpful and such lovely people. We will be recommending Quad Fuels to everyone”.
R. Daniels – Eglwysbach
“Brilliant company we ran out of kerosene and they were there in minutes to save us!
Many thanks, you’ve never let us down“.
P. Roden – Caerwys, Holywell
“Just thought I’d drop you a quick message to say thanks.
Delivery arrived yesterday which was much faster than I expected and what a lovely person to talk to on the phone!
Keep up the good work, hope you have a great day and many thanks again.”
R. Jones – Llangollen
“We keep spreading the word about you guys as we had an amazing service from you when we moved a few weeks ago, and we definitely won’t be using anyone else.”
“A lovely company to deal with, as with previous testimonials, sales service wins 5 stars.
Prompt delivery and a friendly, smiley guy delivering it.
Have already recommended to friends.”
“Thank you for a great service from order to delivery. I was anxious about using a new oil Company, but my usual local Company had not been up to their usual high standards and customer service had become non-existent.
I did not need to worry; a lovely well mannered delivery driver, an all-round great service from what seems to be an excellent Company. Keep up the great work.”
“A big thank you for prompt delivery of our heating oil this a.m.
We are very grateful, and look forward to coming home to a nice, warm house after returning from hospital treatment!!”
“Thank you so much for the quick heating oil delivery – what a fantastic service!
L. Benwell – Ruthin
“Brilliant customer service and quick delivery.
Would recommend Quad Fuels to others and will use them next time.”
Mrs Dennison – Gwaenysgor
“Ordered oil this morning from a very helpful and lovely lady called Sue. Told her that I had run out and she ensured me it would be with us by tomorrow the latest however she would try her best to get it to us by the afternoon.
A very polite and happy delivery man arrived 5 hours later.
Not only did Quad Fuels beat all other prices I had been quoted I have to say that the service I received was Excellent. I will definitely be ordering again from this company”
N. Jones – Tal Y Bont
“My wife and I are exceptionally pleased with your service.
The deliveryman Steve is the first driver who has in 30 – 40 years of receiving fuel oil ever asked about our system and requirements and we advised we had an AGA and he made sure the system was all clean for me.
His service and manner was impeccable, he is a credit to your company.”
E. Hughes – Corwen
“Another great delivery from these guys – Thank you, the service is impeccable from start to finish.”
“Quad Fuels was new to me and as a pensioner, I am always anxious about new delivery drivers.
No need as he was friendly, polite and very professional.
Delivery arrived on time too.
Providing prices are competitive I will continue to use you”.
M. Williams – Malpas Cheshire
“Good to find a local firm who both know the area and the customers.
My property is difficult to access, many white van drivers fail!
But Steve has no problem, very fast delivery too.
Good luck all”.
“Your customer service is exemplary and the reason for us placing the order directly with you.
Although I have ordered through the web in the past, speaking to people is a dying art”.
L. Collymore – Pantymwyn
“Thank you for being so efficient.
We have only had the one previous delivery from you but you are definitely the best oil company we have dealt with.
L. Parker – Corwen
Let us know how we did:
What our customers are saying on Twitter…